Diamond Insurance Group

At a time when more people are worried about their financial security and looking to create more certainty for their retirement, annuities are quickly moving to the forefront of financial options.  The level of safety and guarantees they offer is unparalleled; however, even for the more financially savvy investors, they are a complex financial instrument that may require professional guidance.  The sheer number of annuity products alone is reason enough to engage an qualified annuity advisor, but understanding all of the components – the accumulation account, the withdrawal provisions, the rate guarantees, the income options, the riders, the beneficiary designations – is crucial to getting the maximum benefit from owning an annuity.

First, do your Homework

It is always recommended that, when considering any complex financial decision, you engage a financial professional.  A truly competent advisor is better positioned to match your specific needs with the right product, saving you a tremendous amount of time, and eliminating frustration and second-guessing.  However, it is important to spend some time doing your homework so that time you do spend with an advisor is well spent and productive.  Advisors can only be as helpful and accurate in their advice as the information they have on your financial situation, including your goals, your priorities, your current investments, and your tolerance for risk.  Additionally, it would be important to not go into an annuity advisory session without having done some research on annuities, so that you are able to ask the right questions.

Your first step should be to conduct a thorough assessment of your current financial situation, taking inventory of your current savings and investments, analyzing your cash flow, and mapping out your short and long term objectives.  It is also important to understand your risk needs.  For instance, if you have most of your retirement assets invested in equities, you may need to balance your risk exposure by choosing a more stable annuity to counter the volatility of your portfolio. A good annuity advisor should be able to help you in this process, but you should be as prepared as possible with your own assessment.

The next step is to conduct some research on annuity products to learn how they are structured and to understand the differences in various types of annuities.  The best source for this research is the Web on sites such as this one. You will be able to learn how the different types of annuities work and how they each can be applied to your situation.  You should study the information enough to develop a list of questions to ask your advisor. Questions pertaining to minimum rate guarantees, surrender periods and fees, savings options, fees and expenses are all important in deciding which annuity product best serves your needs.  These sites will also enable you to do some comparisons between annuity products so you can better understand how they can work for your situation.

Annuities Explained

Advisor Selection Checklist

Armed with your homework, you will be in a position to interview several different advisors to determine which one is best suited to work on your behalf. Your best source for finding prospects if through referrals from trusted friends or relatives who have existing relationships with annuity advisors. Alternatively, you can search for qualified advisors through various directories compiled by various consumer and industry organizations.  It is important to establish a list of criteria and requirements to use in narrowing your selection. Among the more important criteria are:

Education level –

five years of annuity advisory experience should be a minimum.

Education level –

Look for advisors who have committed themselves to excellence by acquiring certifications and credentials, such as Chartered Financial Consultant (ChFC), Chartered Life Underwriter (CLU), Certified Annuity Advisor (CAA) or Certified Financial Planner (CFP).

Independence –

Avoid working with an annuity salesperson who is limited in their product offering.  A true advisor has access to a number of annuity providers and is in a position to work on your behalf rather than on the behalf of a specific provider. It is especially important to know that he works with the top rated companies. Ask for a list of the annuity providers he works with, and make sure there are a sufficient number of A+ or AAA rated companies included.

Process –

A good advisor asks a lot of questions and conducts his own assessment of your situation before recommending any products.  Ask a prospective advisor to describe the process he uses to determine which products are most suitable. If, within the first 30 minutes of meeting with an advisor, you are handed a product brochure, you should probably walk away.

References –

It’s always important to learn as much about your advisor as possible, and one of the best ways is through client references. Ask for references. You are likely to be referred to their most satisfied clients, so you can expect nothing but positive reviews, however, you can still learn about the advisor’s relationship skills.

Background –

When checking the background of advisors, Google is your friend.  You should be able to pull up information on your advisor including LinkedIn profiles, community involvement, industry recognition, etc. If your Google search comes up completely empty, it could also be a red flag.  Also, be sure to check for any disciplinary record with the Financial Industry Regulatory Authority (FINRA) and your state’s insurance regulatory agency.

Summary

Selecting the right annuity product can be a daunting experience, but when you know you have the right annuity solution in place it can feel very rewarding.  Qualified annuity advisors should be able to facilitate the process and increase your comfort level with their knowledge, their ability to communicate (and listen), and their demonstrative willingness to put your interests first.  Annuities are long term investments that can address your most important goals. With so much at stake, it is worthwhile to take the essential steps described here to be able to select the right annuity advisor.

As annuities continue their resurgence to the top of investor preferred vehicles  for safe, secure, long term savings, the spotlight once again returns to the top rated annuity companies. As their popularity increases, so too does the proliferation of annuity products on the market which, at best, broadens the choices that investors have, and, at worst, adds to the overwhelming confusion.  With dozens of companies offering hundreds of annuity products in a variety of colors, the task of selecting the right annuity can be extremely daunting if not totally discouraging.  It doesn’t have to be that way.  By limiting your search to the top rated annuity companies you will significantly reduce the expense of time, resources, and second guessing.

Why Financial Strength is Important

Fixed annuities have long been considered to among the safest of investments.  Their safety is rooted in their structure as well as the strength of the life insurance companies that back them.  Structurally, they are a contract between you and a life insurer in which your deposit becomes a legal obligation of the insurer.  Depending on the contract, the life insurer becomes obligated to protect your principal while paying you a guaranteed rate of interest for the term of the contract.

Your deposited funds are then invested in the general account of the life insurer, so they are both an asset of the company as well as an obligation.  Unlike banks, that loan out as much 98% of their customers’ deposits, life insurers are required to keep as much 98% of their deposits in reserve.  Depending on the state’s regulatory requirements, life insurers are also required to maintain capital surpluses. In addition, most states have a guarantee fund that protects policyholder benefits up to $500,000 (the amount varies from state to state).  Putting it all together, an annuity contract owner is more likely to be bitten by a shark than lose a dime of his principal.

Still, there are degrees of safety.  Even with all of the protections built into the structure of the annuity contract and its adherence to state reserve requirements, life insurance companies do vary in terms of their financial strength and stability.  Some companies are better at managing their portfolios, and some companies ascribe to a more conservative approach, which can reduce their vulnerability when the economy turns sour.  Companies with portfolios invested in lower quality bonds, or with weak balance sheets, can expose their policyholders to a higher degree of risk. Fortunately, you don’t have to be able to study investment portfolios or know how to read a balance sheet to know which companies  might experience problems in the future. The independent rating agencies take that task on so you don’t have to.

Look to the Ratings Agencies

The rating agencies, such as A.M. Best, Standard & Poor’s, and Moody’s, audit, track, compile and publish the financial data of life insurers, and then, based on their assessment of their financial strength and long term stability, assign a rating that enable you to benchmark the quality companies and compare.  Each has its own system of ratings criteria, but they all reserve their top ratings for the strongest companies. A.M. Best issues an A++ to the most financially sound companies of which only a few qualify. But it’s A+ rating is considered to be a top rating as well.  Standard & Poor’s and Moody’s apply triple-A (AAA) rating to their most highly rated companies.  In total there are about 25 companies that have earned the very top ratings of A+ or AAA.  Companies with slightly lower ratings (i.e. an A from A.M. Best, or an AA from Moody’s) would also be considered to be financially sound.  There are about 50 companies with ratings of A or better (A.M. Best), or AA or better (Moody’s).

Given the large number of life insurers deemed to be exceptionally strong by the rating agencies, there is little reason to look beyond them to the other 120 companies that offer annuities.  You are not likely to find much more competitive rates, and, if you do, you would have to weigh the benefit of a slightly higher interest rate against the reduced peace-of-mind  that comes with it.

Beyond financial strength, the other key aspect to look for in a top rated annuity company is their level of customer service.  Annuities are not among the simplest of financial instruments to understand, and there are a lot of considerations and options that need to be weighed before and after their purchase.  In order to maximize their benefits over the long term, they may require some proactive management.  Most annuity investors aren’t able to do this on their own. They require the assistance of their provider. So, it is important that your provider have a robust and responsive customer service department.  Owning an annuity from a highly rated life insurer may not be of much comfort if your customer service needs aren’t being met.

When you combine the financial quality elements with the customer service elements, the number of top rated companies might be reduced to just a couple of dozen.  If you can assume that the top 20 or 30 companies offer solid and competitive annuity products, then your two most important criteria should come down to quality and service.

Financial quality ratings and levels of customer service are in a constant state of flux.  If we listed the top rated companies in both categories here today, the lists will likely change next month, or when the next assessments are conducted.  Your best bet is to search an annuity site with the most current data and sort by ratings. Then, conduct a quick review of the companies’ websites and consumer forums to see which companies offer the most robust customer service facilities.